Your personal information is a trust we take seriously. This Privacy Policy clearly explains how luckyslot collects your data, where it is stored, and how it is kept secure.
A quick overview of the key pillars of luckyslot's Privacy Policy
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access or read your data.
Luckyslot never sells your personal information to advertisers or third parties. Your privacy is a core part of how we do business.
Your information is stored on secure servers that undergo regular security audits. Firewalls and active monitoring are in place to prevent unauthorized access.
You can view, correct, or request deletion of your information at any time. Your data belongs to you.
We're fully transparent about which cookies we use and why. You also have the option to disable any non-essential cookies.
You can opt out of promotional messages or emails at any time. We respect your preferences.
Luckyslot (https://luckyslot.im) takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use the luckyslot platform, how we use it, and how we keep it protected.
By creating an account, logging in, making a deposit, or using any other service on luckyslot, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
This policy applies to luckyslot's website, mobile app, and all our digital services. It does not apply to any third-party websites or services.
This Privacy Policy was originally written in Bengali for the convenience of users in Bangladesh. In the event of any dispute, the English version shall be considered the definitive version.
Luckyslot only collects the information necessary to provide our services. We never ask for excessive or irrelevant data. A full breakdown of what we collect is provided below:
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Full Name | Account Creation & KYC Verification | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Email Address | Account Security & Notifications | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| National ID Number | KYC & Identity Verification | Optional* |
| Current Address | KYC Verification & Legal Compliance | Optional* |
| Mobile Banking Number | Deposit & Withdrawal Process | Yes |
* Required during withdrawals and for transactions above a specified amount.
When you use luckyslot, our system automatically collects certain technical information, such as:
luckyslot never accesses a user's full GPS location or requests microphone/camera permissions.
Luckyslot uses your information only for specific and legitimate purposes. Every use of your data is outlined transparently below:
luckyslot never uses your data beyond the purposes stated above. If we ever need to use it for a new purpose, we will inform you in advance.
Luckyslot never sells your personal information. However, in certain limited circumstances, specific data may be shared with trusted third parties:
Before sharing your data with third parties, we verify their privacy policies and security practices. luckyslot is not liable for any misuse of your information if you have shared it with a third party yourself.
Luckyslot uses cookies on your browser to enhance your platform experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens | Deleted at end of session |
| Performance Cookies | Page Load Speed & Error Analysis | 30 Days |
| Functional Cookies | Remembering language preferences and theme settings | 1 Year |
| Analytics Cookies | Understanding user behavior and improving our services | 90 Days |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.
Luckyslot follows the highest industry standards to protect your data. The key components of our security framework are:
In the event of a data breach, we will notify affected users within 72 hours and take all necessary protective measures.
Luckyslot respects your right to data privacy. You have the following rights:
To exercise these rights, email us at: support@luckyslot.im — We will respond within 30 days.
Luckyslot does not retain your data indefinitely. The retention periods for different types of information are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after the end of the relationship | AML Compliance |
| Session Logs | 90 Days | Security Analysis |
| Marketing Preferences | Immediate upon opt-out | User Request |
Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.
Luckyslot is strictly for users aged 18 and above. We do not knowingly collect or store information from minors.
Age is verified at the time of registration. If an account is found to belong to someone under 18, it will be closed immediately upon notification and all associated data will be deleted.
If you become aware that a minor is using luckyslot, please notify us immediately at support@luckyslot.im.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We're always ready to help.
We aim to respond in writing within 30 days of receiving your complaint. Complex cases may take a little longer, but we will keep you informed throughout.
This Privacy Policy was last updated on 1 January 2026. If any changes are made in the future, we will post a notice on the website and notify registered users by email.